Store Policy
CUSTOMER CARE
"Our customer care team is here to help you. you have any questions, suggestions, or need assistance, please do not hesitate contact us. We are committed to providing quality service and ensuring your satisfaction. Thank you for choosing our brand, and we are ready to make your experience exceptional."
PRIVACY & SAFETY
At Cradle & Coo, we value your privacy and are committed to protecting your personal information.
1. Information We Collect
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Personal Data: Name, billing/shipping address, email, phone number, payment details
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Device Info: IP, browser, device type, time zone, cookies
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Order Info: Products purchased, order history, preferences
2. How We Use Your Data
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Process and deliver orders
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Send transactional and promotional communications
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Improve website and services
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Comply with legal requirements
3. Sharing Your Information
We only share data with trusted providers:
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Payment processors (Stripe, PayPal, Apple Pay, Google Pay)
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Shipping/logistics partners
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Marketing/email platforms (e.g., Klaviyo)
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Analytics tools (Google Analytics)
👉 We never sell your data.
4. Data Retention
Kept as long as necessary for business or legal reasons.
5. Cookies
Used for browsing experience and targeted ads (can be disabled in browser).
6. Your Rights
Depending on your jurisdiction (e.g., GDPR/CCPA), you can access, update, or delete your data.
📧 contact@cradlencoo.store
7. Security
Industry-standard security to protect against unauthorized access.
8. Updates
Policy may change over time — please review regularly.
9. Contact
WHOLESALE INQUIRIES
For wholesale inquiries, please get in touch with us! We are always ready to discuss partnership opportunities and offer special terms for our wholesale customers. Our team is available to provide the necessary information and help you find the best solutions for your needs. We look forward hearing from you!
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments